Superior Apartment
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Balcony
Aparthotel · Krakow · Lesser Poland
Crystal Suites Old Town
An independent, hand-picked review of this 4-star aparthotel in Krakow's Old Town, based on guest feedback and verified data.
- Central yet calm location
- Spacious apartments with kitchenettes
- Highly praised staff and service
8.9
Great
479 reviews
Booking.com 8.9 · 479 reviews
About
Crystal Suites Old Town
Crystal Suites Old Town is a small aparthotel of just 9 rooms, set on Kochanowskiego Street in the heart of Krakow. Despite being rated 4 stars, it operates like a serviced apartment, with each unit offering a sitting area, dining table, and kitchen facilities – including a washing machine, electric kettle, and cookware. The Loft rooms add air conditioning, while the Superior Apartments come with a balcony.
The property sits in the entertainment district, within walking distance of the Old Town's main attractions, restaurants, and a bus terminal. Guest reviews consistently highlight the spaciousness of the apartments, the immaculate cleanliness, and the exceptionally helpful staff. With a rating of 8.9 from 479 reviews, it stands out as a comfortable, well-run base for exploring the city.
- No smoking on site
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Luggage storage
- Allergy-free rooms
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Outstanding service from a small team — Guests repeatedly praise the receptionists for being warm, helpful, and proactive – from arranging airport transfers and booking tours to offering to stock the kitchen before arrival.
- Spacious, clean, well-equipped apartments — Reviewers highlight the generous size of the apartments, the immaculate cleanliness, and the thoughtful amenities like kitchenettes, washing machines, and in-room routers for strong Wi-Fi.
- Quiet yet central location — The property sits in a calm area about a 10-minute walk from Krakow's Old Town, with restaurants, grocery stores, and a bus terminal nearby. Guests also noted feeling safe walking at night.
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Worth weighing
3 to weigh- Very small property — With just 9 rooms, the hotel offers an intimate, apartment-like feel, but this may not suit travellers expecting full hotel facilities like a restaurant, gym, or large lobby.
- Limited room types — The room inventory is limited to Superior and Deluxe Apartments with twin beds, plus a Loft with a double bed. There are no options for families needing more than two beds or connecting rooms.
- No pets allowed — The hotel does not permit pets, which may be a drawback for travellers wishing to bring their dog or cat.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Deluxe Apartment
- 2 Single beds
- Shower
- Coffee machine
- Heating
Loft
- 1 Double bed
- Shower
- Coffee machine
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Services
- VIP check-in/out
- Express check-in/out
- Luggage storage
- Paid airport shuttle
- Grocery shopping service
In-room
- Free Wi-Fi in rooms
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
- Washing machine
- Flat-screen TV
- CD player
- Electric kettle
- Cookware/Kitchen utensils
Additional
- No smoking on site
- Allergy-free rooms
- Lift
- Smoke detectors
- Fire extinguishers
- Key access
- Cots
- Parquet floor
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.9/10 from 479 reviews
Booking.com · 8.9 · 479 reviews
8.9Verified guest“The apartment was roomy, and the large balcony gave us a great outdoor spot. It had everything we needed, including tea and coffee.”
8.9Verified guest“The rooms were clean, and breakfast was available. Plenty of facilities like Wi-Fi and a balcony, and the location in Krakow was great – close to grocery stores, restaurants, pubs, and all the main Old Town sights.”
8.9Verified guest“Having a double bed was a nice touch. The apartment was spacious and pleasant, with a new, spotless bathroom and an excellent shower. There was even a router in the apartment, so the Wi-Fi signal was strong.”
8.9Verified guest“The apartment was spacious, comfortable, and just a short walk from the city's main sights.”
8.9Verified guest“A large, quiet apartment in a relatively central spot – about a 10-minute walk from the centre.”
8.9Verified guest“The staff were excellent, and the room was spotlessly clean.”
04 — Location
Getting around Krakow
The property sits in Krakow.
Old Town: Krakow's historic centre is about a 10-minute walk away, with main attractions like the Main Market Square and Wawel Castle within easy reach. Guests recommend it for being close to restaurants and nightlife while still quiet.
Food & Dining: The immediate area has grocery stores, restaurants, and pubs right next door, according to guest reviews. The hotel also offers breakfast and can arrange for kitchen basics to stock your apartment.
Kochanowskiego 6, Krakow, Lesser Poland, 31125, Poland
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 13:00-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 9 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 13:00 to 23:59, and check-out is at 11:00. The hotel offers express check-in/out and VIP check-in/out for convenience.
Does the hotel offer airport transfers?
Yes, the hotel provides a paid airport shuttle. Guests have mentioned that the staff can arrange airport transfers on request.
Are pets allowed at Crystal Suites Old Town?
No, pets are not allowed at this property.
Do the apartments have kitchen facilities?
Yes, each apartment includes a kitchenette with an electric kettle, cookware, and a dining table. There is also a washing machine and ironing facilities. Guests can even request the staff to stock the kitchen with basics before arrival.
Is breakfast available?
Yes, breakfast is available, as mentioned in guest reviews. The hotel also offers a grocery shopping service if you prefer to prepare your own meals.
Which room types offer air conditioning?
Only the Loft room type includes air conditioning. The Superior and Deluxe Apartments come with heating but no AC.
The bottom line
Crystal Suites Old Town excels as a small, service-led aparthotel in Krakow. For travellers who value space, cleanliness, and genuinely helpful staff over extensive on-site facilities, it's an excellent choice. The lack of a restaurant and limited room types are minor trade-offs given the central, quiet location and high guest satisfaction.
8.9Our verdict: a top-rated stay for those wanting apartment comfort with hotel-level service.
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